Terms of Use

These Terms of Use, together with the policies and terms referred to below, set out the rules for using www.tsumesupplies.com (hereafter known as the Website), whether as a guest or a registered user (hereafter known as the User). Use of the Site includes accessing, browsing, shopping on or registering to use the Website. Please read and understand these Terms of Use before using the Website. The Company recommends that you print and keep a copy of these Terms of Use for future reference. By using the Website, the User confirms that acceptance of these Terms of Use and agrees to comply with them. If the User does not agree to these Terms of Use, the User must not use the Website.

These are the legal terms and conditions under which the Company supplies the products (hereafter known as Products) listed on our website www.tsumesupplies.com (the Website) to the User. Please read these terms and conditions carefully before ordering any Products from the Website. Using the Website indicates that the User accepts these terms and conditions together with the company’s Privacy Notice and Terms of Use, regardless of whether or not the User chooses to register with the Company. If the User does not accept the following terms and conditions, Privacy Notice and Terms of Use, do not use the Website.


Information About Tsume Supplies Ltd 

www.tsumesupplies.com is an online retail store operated by Tsume Supplies Ltd (hereafter known as the Company). The Company is a limited company registered in England and Wales under company number 12786897 and with its registered office at 11 Swanton Close, Newcastle upon Tyne, NE5 4SL.


Other Applicable Terms

Should the User wish to purchase any goods shown or advertised on the Website, the supply of those goods will be subject to the Company’s Terms and Conditions of Sale. Our Privacy Notice (which sets out the terms on which the Company process the User’s personal data) and the Company’s Cookie Policy (which sets out information about the cookies on the Website) will also apply to the User’s use of the Website.


Changes to these Terms of Use

The Company may revise these Terms of Use at any time by amending this page. The Company advises the User to please check these Terms of Use each time prior to using the Website to ensure the User has read and agree to the terms that apply at that time.


Access to the Website

The Website is made available free of charge. The Company does not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. The Company may suspend, withdraw, discontinue or change all or any part of the Website at any time without notice. The Company will not be liable to the User if for any reason all or part of the Website is unavailable or interrupted at any time or for any period. the User is responsible for making all arrangements necessary for the User to have access to the Website. The User is also responsible for ensuring that all persons who accesses the Website through the User’s internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.


The User’s Account and Password

The User may access most areas of the Website without registering your details with the Company, but certain areas of the Website will only be open to the User only after registration. If the User chooses, or if the User is provided with, a user identification code, password or any other piece of information as part of the Company‘s security procedures, the User must treat such information as confidential and not disclose it to any third party. The Company has the right to disable any user identification code, password or account at any time, if in the Company's reasonable opinion that the User has failed to comply with any of the provisions of these Terms of Use. If the User knows or suspects that anyone other than the User knows the User’s user identification code or password, the User must promptly notify the Company at oops@tsumesupplies.com


Use of the Website

The User may use the Website only for lawful purposes. The User may not use the Website:

  • in any way that breaches any applicable local, national or international law, regulation or code of practice;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • in any way that infringes any intellectual property right or right to privacy; and/or
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation to any person.

The User also agrees not to reproduce, duplicate, copy or re-sell any part of the Website in contravention of these Terms of Use. Breach of any of these conditions of use the Website constitutes a material breach of these Terms of Use and the Company will not hesitate to commence legal proceedings at the cost of the User to cease and/or rectify any breaches.


Interactive Services

The Company may from time to time provide interactive services to the User on the Website. For instance, The Company may allow the User to leave reviews of the Products. Use of any of the Company's interactive services by a minor is subject to the consent of their parent or guardian. By submitting any content to the Website or through the Company's interactive services, the User agrees that the Company shall have a non-exclusive, perpetual, royalty-free, worldwide right and licence to use, reproduce, distribute and make available such content on the Website and in the Company's marketing materials. The Company may, from time to time, if it considers appropriate, moderate any interactive service provided on the Website. However, the Company are under no obligation to do so. Moderation may be carried out automatically and/or manually, by the Company or by a third party on its behalf. Any content posted on the Website by users through any interactive service does not necessarily reflect the opinions, views, values or ideals of Tsume Supplies Ltd or its personnel.  The Company expressly excludes its liability for any loss or damage arising from the use of any interactive service by a user in contravention of these Terms of Use, whether the service is moderated or otherwise. If the User wishes to complain about information or materials uploaded to the Website by other users please contact us at oops@tsumesupplies.com


Content standards

The User must ensure that any and all information and material which the User posts to the Website (hereafter known as User Content) and use of any interactive services associated with it complies with following standards. The User Content must be accurate (where it states facts), be genuinely held (where it states opinions) and comply with applicable law in the UK and in any country from which it is posted. Product reviews will only be accepted from genuine, verified purchasers in the correct language for the relevant website and will not be accepted from our employees. User Content must not:

  • contain any material which is defamatory of any person, obscene, offensive, hateful, malicious or inflammatory or which promotes violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any intellectual property right of any other person;
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person;
  • disclose the name, address, telephone, mobile or fax number, e-mail address or any other personal data in respect of any other person. In the case of product reviews, you may include your first name and location in your review, but should not include any other personal information;
  • be likely to deceive any person or be used to impersonate any person, or to misrepresent the User’s identity or affiliation with any person;
  • give the impression that it emanates from us, if this is not the case;
  • advocate, promote or assist any illegal activity or unlawful act; or
  • contain any advertising or promote any goods or services or links to other websites.

The Company will determine, in its discretion, whether there has been a breach of these content standards through the User’s use of the Website. When a breach of these content standards has occurred, the Company may take such action as it deems appropriate and reserve the right to reject publication of any such User Content or delete such User Content from the Website. If the Company rejects a product review, it may send it back to the User with an explanation of why the User Content has been rejected and the Company may give the User the opportunity to edit and resubmit the User Content. Failure to comply with these content standards constitutes a material breach of these Terms of Use. The User will be responsible and will compensate the Company for any loss or damage it suffers as a result of the User breaching these content standards.


Viruses, Hacking and Other Offences

The Company does not guarantee that the Website will be secure or free from bugs or viruses. The User is responsible for configuring your information technology, computer programmes and platform to access the Website. The User should use your own virus protection software. The User must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. The User must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected the Website. The User must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, the User would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and the Company will co-operate with those authorities by disclosing the User’s identity to them. In the event of such a breach, the User’s right to use the Website will cease immediately.


Intellectual Property Rights

All intellectual property rights in the Website, and in the material published on it, are owned by us and our licensors. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. The User may print off one copy, and may download extracts, of any page(s) from our site for the User’s personal use and the User may draw the attention of others within the User’s organisation to content posted on the Website. The User must not modify the paper or digital copies of any materials the User has printed off or downloaded in any way, and the User must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. The Company’s status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged. The User must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from the Company’s or its licensors. If the User prints off, copy or download any part of the Website in breach of these Terms of Use, the User’s right to use the Website will cease immediately and the User’s must, at the Company’s option, return or destroy any copies of the materials you have made.


The Company’s Trademarks are Registered

Tsume Supplies Ltd. and the logos for these marks are trademarks of Tsume Supplies Ltd.  The User is not permitted to use these trademarks without our approval, unless they are part of any material is used as permitted above.


Changes to the Website

The Company may update the Website from time to time, and may change the content at any time. However, please note that any of the content on the Website may be out of date at any given time, and the Company is under no obligation to update it. The Company does not guarantee that the Website, or any content on it, will be free from errors or omissions.


No Reliance on Information

The content on the Website is provided for general information only. It is not intended to amount to advice on which the User should rely. The User must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website. Although the Company will make reasonable efforts to update the information on the Website, the Company makes no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up-to-date.


Limitation of the Company Liability in Respect of the User’s use of the Website

The Company do not exclude or limit in any way its liability to the User where it would be unlawful to do so. This includes liability for death or personal injury caused by the Company’s negligence or the negligence of its employees, agents or subcontractors and for fraud or fraudulent misrepresentation. If the User is a business user:

  • The Company excludes all implied conditions, warranties, representations or other terms that may apply to the Website or any content on it;
  • The Company will not be liable to the User for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of or inability to use the Website, or use of or reliance on any content displayed on the Website; and
  • The Company will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation;
  • waste of management or office time; or
  • any indirect or consequential loss or damage.

If the User is a consumer user, please note that the Company only provides the Website for domestic and private use. The User agrees not to use the Website for any commercial or business purposes, and the Company have no liability to the User for any loss of any business (including but not limited to the types of loss and damage excluded in respect of business users set out in the paragraph above). The security of communications sent over the Internet (including by e-mail) is subject to many factors outside of its control. The Company do not guarantee the security or confidentiality of any electronic communications. The Company shall have no liability for the User’s inability to connect to or to access our site which may result from any faults, errors or problems relating to the User’s PC hardware, software, network or security, or the User’s Internet service provider or any other similar problem. The Company assumes no responsibility for the content of websites linked on the Website. Such links should not be interpreted as endorsement by the Company with those linked websites. The Company have no control over those websites and will not be liable for any loss or damage that may arise from the User’s use of them.


The Company’s Rights

If the Company determines, at our discretion, that there has been a breach of these Terms of Use, the Company may take such action as it deems appropriate, which may include issuing a warning to the User, withdrawing the User’s right to use the Website, taking legal proceedings against the User’s and/or disclosing such information to law enforcement authorities as the Company reasonably feel is necessary.


Linking to the Website

The User may link pages of the Website to the User’s personal social media accounts where social media sharing plug-ins are available on the Website. Any other linking to the Website is prohibited without the Company’s prior written consent. the User must not establish a link to the Website:

  • in a way that is not fair or legal or which damages our reputation or takes advantage of it;
  • in such a way as to suggest any form of association, approval or endorsement on our part where none exists; or
  • in any website that includes unlawful or fraudulent content, has any unlawful or fraudulent purpose or effect or breaches the content standards set out above.

The User must not frame the Website on any other site or create a link to any part the Website other than the home page without the Company’s prior written consent. The Company reserve the right to withdraw linking permission without notice. If the User wishes to make any use of content on the Website other than permitted in these Terms of Use, please contact hello@tsumesupplies.com


Third Party Links and Resources in the Website

Where the Website contains links to other sites and resources provided by third parties (including where our social media sharing plug-ins include links to third party sites), these links are provided for the User’s information only. The Company has no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from the User’s use of them.



Applicable Law

Please note that these Terms of Use or any dispute or claim arising out of or in connection with them or use of the Website (whether or not contractual) shall be governed by English law. If the User is a consumer, the User’s use of the Website will be governed by English law, except that if the User is not resident in England then English law shall apply only to the extent that it does not override any mandatory laws of the country in which the User has the User’s usual place of residence. If the User is a consumer, the User and the Company both agree that the courts of England and Wales shall have non-exclusive jurisdiction over any dispute or claim arising from, or related to, these Terms of Use or use of the Website (including non-contractual disputes or claims), save that nothing shall limit the User’s legal rights to bring actions against the Company or to require proceedings to take place in the place of the User’s residence. If the User is a business or are using the Website for business purposes, the User and the Company both irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.


Contact us

If you wish to contact us in respect of the Website, please contact us at hello@tsumesupplies.com.